Return and Refund Policy

RETURNS

If your product is damaged or you are unhappy for any other reason, please contact us at shop@curatorpublishing.com within 30 days of the date of purchase. 


RETURN PROCEDURE
To return an item, please email Customer Service at shop@curatorpublishing.com to obtain a Return Merchandise Authorisation (RMA) number. Once you have received an RMA number, pack the item securely in its original packaging and return it to the following address using the return form provided:

Curator Publishing - T. Hager
RMA#
Plinganserstr. 59
81369 Munich
Germany

Please note that you are responsible for all return shipping costs. We strongly recommend that you use a trackable method to ship your return.

REFUNDS
Once we have received your return and verified the condition of your item, we will process your return or exchange. We require at least thirty (30) days from receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS
For defective or damaged products, please contact us using the contact details below to arrange a refund or exchange.

shop@curatorpublishing.com